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Returns


Do you have questions about an order?


If so, don’t hesitate to contact our customerservice by e-mail: support@re-age.com or phone: +31 (0)88-3853416. We are

available from Monday till Friday from 09:00 till 17:00.



Returnprocedure


You can return any item within 14 days of receipt. Before you return the item(s) you need to contact the customerservice by e-mail:

support@re-age.com or phone: +31 (0)88-3853416. They will advise how you can return the item(s) and they will provide you a

returnnumber that needs to be mentioned on the packing slip of your return. Returns without a returnnumber will not be handled.


Please don’t forget to include this packingslip and mention the reason of the return:

(  ) Wrong delivery

(  ) Damaged

(  ) Wrong quantity delivered

(  ) Double received

(  ) Other reason: .....................................................................................................


Sample form recall
Download a sample recall form here (PDF).